治理研究 ›› 2026, Vol. 42 ›› Issue (4): 93-106.

• 情感治理专题 • 上一篇    下一篇

情感治理何以促进基层秩序生产——基于经济发达地区A社区的案例研究

王清, 李一凡   

  • 收稿日期:2025-06-24 出版日期:2026-07-15 发布日期:2026-09-09
  • 作者简介:王清,中山大学中国公共管理研究中心/政治与公共事务管理学院教授,博士生导师;
    李一凡,中山大学政治与公共事务管理学院博士研究生。
  • 基金资助:
    广东省哲学社会科学规划项目“综治中心规范化建设的理论逻辑与广东实践研究”(GDXFZ03)

Affective Governance and Grassroots Order Production: A Case Study Based on Community A in an Economically Developed Area

Wang Qing, Li Yifan   

  • Received:2025-06-24 Published:2026-07-15 Online:2026-09-09

摘要:

陌生人社区如何构建有效的秩序,这是城市化进程中面临的普遍难题。既有研究或将情感治理视为单一的工具或治理目的,或将其看作辅助性机制,未能充分揭示其运作逻辑及实际效用。基于“治理情境-情感机制-秩序维度”的分析链条,以经济发达地区商品房A社区为案例,情感治理推动基层秩序生成的动态机理得到系统剖析。当科层调而无用时,情感治理通过调停机制重建信任网络。当科层隐性缺位时,情感治理借助回应机制建构行动合法性。当科层引导无效时,情感治理则依托引领机制激活社会规范。在这三重机制的协同作用下,社区在社会关系、社会服从与公共参与三个维度实现了秩序的根本性转变。情感治理发挥作用的具体情境与内在逻辑的厘清,为重建有温度的“新熟人社会”提供可靠依据。

关键词: 情感治理, 基层秩序, 治理机制, 社区治理

Abstract:

How communities of strangers establish effective grassroots order is a common challenge faced by urbanization. Affective governance promotes the production of grassroots order. Existing studies on affective governance include affective instrumentalism and affective teleology, discussing affective governance as a standalone governance tool or governance purpose, while overlooking the typological differences and intermediary influence mechanisms of affective governance. The study posits that affective governance can be defined as the process in which emotions, as a resource, operate through informal mechanisms. Governance actors, through mediation mechanisms, response mechanisms, and leadership mechanisms at the grassroots level, form a trust network, a foundation of legitimacy, and institutionalizes rules and norms bonded by emotions. This leads to the renewal of grassroots order in terms of social relations, social compliance, and public participation. The paper transcends the binary opposition between bureaucracy and emotion, taking Community A, a commodity housing community in a new city in an economically developed region, as a case study. It explores the conditions and mechanisms under which affective governance takes effect, providing a reliable basis for rebuilding a warm “new acquaintance society.”

Key words: grassroots organization, grassroots order, affective governance

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