Abstract:

In the digital age, technology brings new opportunities for improving govemance efficiency. However, fully leveraging digital technology and maximizing public value has become the key to the moderniration of govemance systems. But, there remains a cognitive divide in the effectiveness of digital empowerment in social govemance and tension between theoretical assumptions and empirical evidence. By reviewing the effectiveness measure-ment and generation logic of digital technology empowerment governance, based on the theoretical perspective ofvalue cocreation, this paper elaborates on the value consensus mechanism, value symbiosis mechanism, and value increase mechanism to enhance the effectiveness of digital technology. Future research approaches are proposed a-round the interaction between mechanisms, the improvement of digital empowerment governance effectiveness, andthe identification of contingency factors that affect the effectiveness of digital empowerment governance.

Key words: digital empowerment, value cocreation, governance effectiveness, public value