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Governance Studies ›› 2026, Vol. 42 ›› Issue (2): 39-53.

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TowardsValue Co-Creation: Practical Pathways of Government Services Empowering Industrial Growth ——An Investigation of H City’s “Four-Chain Integration”

Yi Longfei, Xiong Xiaomei   

  • Received:2025-06-08 Online:2026-03-15 Published:2026-05-22

Abstract:

Innovation in the government service system has become a crucial component of local governments’ efforts to create a world-class business environment. An analysisofthe “four-chainintegration” model in H CityZhejiang Province—encompassing theintegrationofthe industrial chain, productionfactor chain, enterprise demand chain, andvalue-addedservicechain—reveals how government-enterprise value co-creation can be achieved through value-added reforms. Theresearchfindsthat a reformlogicdrivenprimarilybyenterpriseneedsformsthedynamicmechanismforvalueco-creation. Meanwhile, a scientific evaluation and orchestration of production factors within the industrial chain acts as the catalytic mechanism for co-creation.The optimization of production factors through value-added services ultimately constitutes the realization mechanism for value co-creation.This analysis not only theoretically explains the logical approach of government-enterprise value co-creation through government service tools but also provides empirical evidence for a new paradigm of government services.

Key words: value-addedReform, governmentServices, valueco-creation, four-chainIntegration

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